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DELIVERY TERMS

As many Cozzi & Boffa deliveries as possible are made in our own vans so as to provide the best service possible.

We also use a National Courier that provides a Next Day Fragile service (from despatch date). If you require your order urgently or on a specific day we will do our best to accommodate your request, in this case just call 01223 265589 before you place your order.

If you would like to collect your wine order in person from Burwash Fine Wines in Cambridge or would like FREE local delivery (within a 10 mile radius of CB23 7EY) then choose “Local Collection” under Select Delivery Option at the checkout stage and write a comment in the message box whether you will collect of like FREE local delivery in Cambridge.

 

If there is not likely to be someone to receive and sign for the goods at the delivery address, please provide details of a safe place (or alternative address close by) where the goods may be left. If in doubt then please call us before hand to discuss your requirements. If goods are left at your request and subsequently go missing we regret that neither we nor our couriers can accept responsibility.

 

Delivery times cannot be specified, although if asked we will endeavour to meet your requests if at all possible. We regret we do not deliver over the weekend or on bank holidays.

DELIVERY CHARGES - The following delivery charges apply:

Delivery charges for orders exceeding 36 bottles we suggest that you call us before placing your order on 01223-265589 to see if we can deliver at a lower cost.

 

Our standard delivery charges apply to UK mainland only - for highlands and islands please call us for a quote. International deliveries can be arranged - please call us on 01223 265589. We regret, that we do not deliver to Northern Ireland.

 

Please provide a daytime telephone number to allow us to contact you in case there are any delays or delivery problems.

 

Where payment is made before midday, we will endeavour to ensure that all UK mainland deliveries will take place within three working days, subject to any extra security checks we may need to make. For the Highlands and Islands and international deliveries we will call you to discuss the best timings and costs to meet your requirements.

 

Should we be unable to meet these delivery dates or any agreed delivery dates we will contact you.